iDJStream

TERMS OF SERVICE:

PLEASE READ THESE TERMS IN THEIR ENTIRETY OR YOU WILL MISS SOMETHING IMPORTANT.
REMEMBER, YOU AGREE TO ALL OF SAID TERMS WHEN YOU PURCHASE/RENEW WITH iDJStream.
IF YOU HAVE ANY QUESTIONS OR CONCERNS, PLEASE CONTACT US. THANK YOU.

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Use of iDJStream services (purchasing/renting/renewing)
(Both in Second Life and outside Second Life)

iDJStream constitutes the acceptance and agreement to our Terms of Service and all of our polices whether you have read the policies or not.

This agreement is between iDJStream and subscribers to our hosting and SHOUTcast/IceCast services, herein referred to as client.

This agreement is effective for any period during which the client is a subscriber of any services offered by iDJStream.

If an iDJStream account is used to violate our Terms of Service, we reserve the right to terminate your service without notice and without refund.
We do prefer to advise customers of inappropriate behavior and any necessary corrective action,
however, there are certain violations which will result in immediate termination of service WITHOUT notice and WITHOUT REFUND.

Our failure to enforce this policy, for whatever reason, shall not be construed as a waiver of our right to do so at any time.

Our Services may not be used for illegal purposes, or in support of illegal activities.
iDJStream reserves the right to cooperate with legal authorities and/or injured third parties in the investigation of any suspected crime or civil wrongdoing.
This includes DMCA reported violations.

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Broadcast Bitrate – Overstreaming

This is when someone is utilizing a higher bitrate than their chosen plan.
Abusing your bitrate will almost always result in termination WITHOUT notice and WITHOUT REFUND.
It is your responsibility to maintain proper control over the broadcast bitrate.
Please note that a stream will go into offline mode automatically if it detects you are attempting to over stream.
You WILL have to log into your control panel and click “Start”.

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Content

Client agrees to take sole responsibility for all content, including audio streaming, web pages, and any other service that is utilized.
iDJStream is not liable for any action taken against a client as a result of their stream content or web content.

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Content Restrictions

iDJStream will not actively monitor the content of client’s broadcasts or website(s).
Client will not, however, use server resources for any illegal activity, including the sharing of copyrighted programs as well as illegal materials & content.
Client will not run any program that is specifically designed to bog down server resources.

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Licenses

Client is solely responsible for any applicable license fees for their location.
iDJStream does not award free licensing to clients, such as ASCAP, BMI, SESAC, RIAA, SIAE, GEMA, CARP or any other organization.

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Liability

iDJStream will not be held liable for any injury, loss of business, loss of property, loss of data, or other mishap caused by the use provider’s services or provider error.
iDJStream will make every effort to provide an uninterrupted service connection; however we do not warrant that the service connection will be error free or uninterrupted.
We DO NOT perform backups for clients – That is solely the responsibility of the client.
iDJStream shall not be liable for any indirect, incidental or consequential damages sustained or incurred in connection with lost data or service.
This includes the performing of scheduled and unscheduled server maintenance.
iDJStream is hereby waived of any legal obligation pertaining to the use of our service.

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Privacy

iDJStream will not release any personal information about our clients, unless permission is expressly granted.
Some information may be made public, if client chooses to list their content on our site for promotional purposes.
Additional information may be made public if client waives their right to privacy pursuant to our "Public Feedback" section.

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Payment

Payment for services will be collected before an account is created.
Payment of 1 to 4 weeks minimum is required depending upon the plan chosen.
Thereafter, you may be able to renew at the minimum of a week but no more than 3 years of time in total.

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Refund Policy

We have a strict no refund policy.

If you would like to test out a demo so you may try before you buy, contact Jym Resident to have this setup for you.

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Cancellation

Requests for canceling accounts may be made done by clicking “Won’t Renew” on their rental box.
Client also understands and agrees by this TOS that all payments to iDJStream are non-refundable.

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Resources

Accounts may not use more than 10% of the total CPU and RAM resources for no more than 90 seconds.
Said processes may be stopped at anytime at the discretion of iDJStream without warning if it is an issue with server performance.
If such problem continually occurs, customer will be contacted VIA IM and/or notecard.
Account may be suspended/terminated if necessary (if it is affecting the server performance and/or other customers) and only at the discretion of iDJStream.

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Customer Abuse

We have zero tolerance for abusive language and/or abusive behavior towards our company and/or service we provide and/or our employees.
Any customer deemed at our sole discretion to be abusive to our company and/or service we provide and/or our employees will result in immediate ban & account termination without any refund.
Threats to sue, slander, libel, etc., are all considered forms of abuse and will result in immediate ban & account termination without any refund, and we further reserve our right to execute
all rights and remedies that we may have at law and in equity.

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Right to Refuse

iDJStream has the right to deny a service to anyone at anytime with or without reason.

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Resell Authorization

You must be authorized to resell our streams to anyone whether in Second Life or out of Second Life (including other virtual worlds).
If you are interested in reselling our streams at a discounted rate, please contact Jym Resident.
If you are caught reselling our streams without the express permission by the owner of iDJStream,
ANY/ALL of your and resold accounts will be terminated WITHOUT refund and WITHOUT notice.
You will be permanently banned from all iDJStream services.

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3rd Party Equipment/Software

It is NOT the duty of iDJStream employees to assist you with 3rd party equipment such as Shoutcast boards and making your notecard for such a thing, for example.
We will however "TRY TO" assist you in telling you what you need to do if requested but they are NOT required to fix your Shoutcast board, etc as that is the job of the creator of that board.
We are NOT required to create your notecards for Shoutcast boards.
It is NOT the job of iDJStream to assist you in 3rd party software like SAM, VDJ, WINAMP, etc.
However IF they have the knowledge to do so, we can be kind in helping you.
In that regard, we may offer services to assist in these matters at our discretion and rate which is OUTSIDE of iDJStream.
iDJStream will NOT responsible for any of said offered services from employees or 3rd parties.
Google is your best friend, so please try to use all the resources available to you.

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Service Level Agreement

Things happen & nothing is ever perfect.

So, with that said, we are not liable for network outages, maintenance updates, software updates/releases, security breaches or anything of the like.
However, if it is something that could have been prevented then we will credit your account in an amount we feel is fair.
You must send a notecard within 3 days of the service interruption to Jym Resident with your full name, the date of incident and explanation of what happened so it can be reviewed.
Please note that you will not receive credit if it is on your side like an ISP issue, broadcast software issue or anything of the like.

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Licenses/Copyright/Royalties

Client is solely responsible for any applicable license fees for their location. iDJStream.com does not award free licensing to clients.
License such as ASCAP, BMI, SESAC, RIAA, SIAE, GEMA or CARP.
If you choose to stream your own music into SL directly or using a streaming relay host, the content and any copyright/royalty fees and any other possible issues are the sole responsibility of the individual.
iDJStream and its Affiliates and/or partners CAN NOT be held liable for any damages, loss, or legal actions taken against you.
This INCLUDES streaming outside of Second Life.

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Transfer of Ownership

The owner or iDJStream will give at least 5 days notice to the transfer of business assets and transfer of ownership to another.
iDJStream, neither owner – past or present – will be held liable for any changes made to accounts or service.
You have the right to stay or go elsewhere at any time.

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Price Changes

The amount you pay will remain for as long as you keep your payments up to date. (unless we offer discounts)
We reserve the right to change prices at any time, without notice.
Additionally, we can terminate this agreement pursuant to our Right to Refuse & Transfer of Ownership or any other parts of the Agreement

You understand that IF we agree to provide services to you in the future (if you were terminated or banned for example.),
The amount(s) you paid under any prior term or time period is not the amount you will pay, should we provide Services to you again.

It is your responsibility to check for plan or price changes should you wish to take advantage of plan or price changes which may have occurred.
To clarify, your pricing will instantly become grandfathered pricing IF we change our pricing & IF you keep up to date on your patment(s).

IF your stream expires and is removed, you are no longer eligible for the grandfathered pricing and therefore will have to pay current prices.
There are no exceptions, so please do not ask.

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Public Feedback

We have a zero tolerance policy for posting negative feedback on any public location about our company and/or our employees
(Social Media, Any groups in Second Life, Local Chat, Anything public in Second Life or Real Life, etc.)
Doing so will result in immediate termination of any accounts you have with us without refund.

You should contact the owner or upper management to discuss your issues.

We DO understand it is your right to post feedback without discussing your issue with us first.
However, it is unfair and unprofessional to do so, which is not the type of client we want to deal with.

We have the utmost respect for all of our clients, and are more than fair with all of our clients.
We will do anything and everything possible to keep all of our clients satisfied.
But in the unlikely event you are not satisfied, all that we ask is to discuss your issue with us first.

For example, if you are the type of person to run to the forums at the first chance you get to complain, post on blog or other website, please do not sign up with us.

Furthermore, all of our policies that pertain to keeping information given to us confidential including but not limited to our
privacy policy, confidentiality agreement, non-disclosure agreement are nullified once you discuss your experience publicly.

For example, if you make a post in public, then you are waiving your protection of privacy.

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Suspension/Termination Policy

We do NOT have a grace period for inworld services. Once your service expires, you risk losing your account.
ALL service are recycled once the account is terminated.
iDJStream does terminations/suspensions multiple times during the week.
It is NOT our responsibility to contact you when you are in late status.
An automated reminder system is in development.
You can also click ANY of our kiosks grid wide to find out your remaining time.

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Back Up Stream Policy

Backups and/or multiple accounts are not guaranteed as things happen. Reference our "Service Level Agreement" above.
It is highly recommended to have more than one stream account just in case of an event in which prevents you from streaming – whether with iDJStream or not.

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Amendments

iDJStream reserves the right to revise, amend, or modify our Terms of Service and ALL other policies and agreements at any time and in any manner without notice.
It is the responsibility of the customer to check for such changes in accordance with our policies

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